Job Description An opportunity has arisen to lead the Environment Agencys Price Review Delivery team. The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We dont just talk about diversity we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment. The 5 yearly round of water company price reviews produces the largest environmental investment programme in the country and is the most significant contributor to the environmental improvements required of Defras 25year Environment Plan. You will Lead and Support Lead a national team of data specialists, programme managers and programme support office, providing technical services, advice and guidance to the wider business, water companies and external stakeholders. Career Development Support team members in their career growth by identifying succession paths, training, and development opportunities. Promote Wellbeing Champion health, safety, environmental protection, and wellbeing as fundamental values in all activities. Collaborate Effectively Work with fellow team managers to ensure our work is wellresourced, meets the expectations of our customers and promotes collaboration. Compliance Ensure your team adheres to relevant legislation and policies, delivering projects in line with financial requirements. In this role, youll manage a hybrid work environment that includes remote work, local office days, geographical hub days, and national team meetings. You will play a crucial role in leading and supporting a team dedicated to delivering important outcomes that link to our organisations business plan. Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you. The team The Price Review Delivery team comprises 8 professionals sitting within EB Operations Catchment Services. We programme manage and coordinate the delivery of the water company price review programme, helping to provide assurance for the organisation. We work closely with Environment and Business colleagues to receive strategic steer and policy direction and with internal area and operational teams to provide them with support and guidance. Externally our customers include water companies, Defra, Ofwat and Natural England. Experienceskills Required We are seeking an individual with leadership experience, who has a strong commitment to people and excellent communication and influencing skills. Youll be qualified to at least degree standard or equivalent in a relevant discipline. You will possess proven ability of Effective working with external organisations, particularly water companies Using strong communication and networking skills to influence or help deliver outcomes Interpreting or evaluating evidence to propose effective solutions for challenging problems Shaping and facilitating change or new ways of working to improve efficiency and productivity. Mentorship and Support Demonstrated ability to mentor and support teams in delivering their work. Interpersonal and Influencing Skills Strong relationship management skills with both internal and external stakeholders. You should be experienced in working in a dispersed team. You will be expected to travel for national meetings with occasional overnight stays. Contact and additional information Youll have an EA Office base location, as a national role the working location is flexible. We use smart tools to stay connected and reduce travel, some travel and overnights may be required. Applications are blind assessed using your answers to the competency questions. Interviews are due to be held via MS Teams week commencing 16092024. If you have any questions or would like to find out more, please contact Jeff Pacey, Price Review Delivery Programme Manager PriceReviewenvironmentagency.gov.uk Competence 1 Leads People Description Provides leadership that inspires and motivates others to achieve their personal goals and the goals of the Environment Agency Inspires the team through personal commitment, enthusiasm and by demonstrating personal accountability for their performance Builds a positive team spirit and identity by creating a shared vision, challenging negative attitudes, promoting cooperation and mutual support, encouraging excellence, celebrating success, and defending actions Acts as a role model for the conduct and actions expected of the team and an advocate for the environment agencys vision, values, culture and policies Finds out what motivates people to enable them to perform at their best Engages and inspires the team with a meaningful translation of how their role enables the environment agency to achieve the local contribution, the corporate strategy and making it happen Encourages the team to identify measures that will improve performance and encourages a continuous improvement mindset Motivates and enthuses a diverse range of people by adopting a flexible leadership style, adopting the most appropriate style for the situation and the people involved. Question Tell us about a time that you have led and inspired a group of people, in any context, to achieve a desired outcome. Competence 2 Delivers Results Through Others Description Harnesses the team to deliver results on time, to required standards and in line with organisational processes and procedures. Translates key performance indicators and the local contribution into a team work plan and individual objectives. Communicates this effectively to team and colleagues Assigns workload and resources to achieve plans in line with both business priorities and an accurate profile of the teams capabilities Successfully obtains others commitment to undertake work by gaining their acceptance and involvement Monitors progress against key performance indicators, providing timely support to address shortfalls Ensures the team gets the required data right first time, identifying causes of poor data and fixing or escalated appropriately Improves what is delivered by welcoming challenge and through constant process improvement Is flexible and manages conflicting demands in light of changing circumstances Achieves tangible results by delegating with support suitable responsibilities and by encouraging the team to take personal responsibility for their actions Question Describe how you have led and delivered a piece of work that relied on input from others outside of your team, in the face of obstacles and challenges. Demonstrate what you did to ensure the work was delivered to the required standard and timescales. Competence 3 Focuses on Customers and Partners Description Addresses the needs of internal and external customers, provides rapid and effective responses Recognises the concept of both internal and external customers and treats both equally well. Identifies and addresses the needs of customers, delivering what is promised and ensuring that they are satisfied with the outcomes. Takes personal responsibility to meet customer needs is polite, courteous and professional Ensures customers receive consistent and clear messages supported by accurate and timely information. Anticipates and balances the needs of a range of customers with conflicting priorities. Question Tell us about a time you have addressed the needs of internal and external customers. Demonstrate how you took personal responsibility and anticipated the needs of a range of customers with conflicting priorities. If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments Continuity of Employment in Local Government etc Modification Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a NonDepartmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit httpswww.gov.ukgovernmentpublicationsbecomeacrowncommercialservicesupplierbecomingasupplierthroughthecrowncommercialservicewhatyouneedtoknow for more information.