Job Description

Job Description This is an exciting opportunity for an experienced data specialist to join the Environment Agencys Price Review team, to lead our approach to data management and bring innovation to this area of work. The 5 yearly round of water company price reviews produces the largest environmental investment programme in the country and is the most significant contributor to the environmental improvements required of Defras 25year Environment Plan. We are a national team providing technical services, advice and guidance to the wider business, water companies and external stakeholder. As a senior specialist, you may be required to Take responsibility for complex areas of data management work for the business, recommending and implementing innovative solutions to compliance and policy issues. Develop and maintain effective relationships with other national leads, professional networks, partners and stakeholders. Create, review and improve business processes and ways of working while ensuring efficient use of people and resources within wider priorities Support the training and development of junior team members and other subject matter experts. The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We dont just talk about diversity we seek it, embrace it, and live it, for the benefit of our staff, our communities, and our environment. Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role. The team The Price Review Delivery team comprises 8 professionals sitting within EB Operations Catchment Services. We programme manage and coordinate the delivery of the water company price review programme, helping to provide assurance for the organisation. We work closely with Environment and Business colleagues to receive strategic steer and policy direction and with internal area and operational teams to provide them with support and guidance. Externally our customers include water companies Defra, Ofwat and Natural England. Experienceskills Required We are seeking individuals with strong data management and analysis experience, and preferably water company planning experience though this is not essential. The successful candidate will have a good understanding of data issues facing the Environment Agency, as well as current future trends in data science, with a willingness to dive deeper into the detail where required. You will be able to demonstrate some of the following Proven track record of managing large and complex dataset and systems Support work to transform our data management approach Significant experience in a data protection role and deep knowledge of key issues and concepts Actively help grow networks across the Environment Agency ability to build relationships with a wide variety of stakeholder groups, see issues from multiple perspectives and gain consensus, delivering results through others to get the best outcome. Contact and additional information Youll have an EA Office base location, as a national role the working location is flexible. We use smart tools to stay connected and reduce travel, some travel and overnights may be required. Applications are blind assessed using your answers to the competency questions. Interviews are due to be held via MS Teams week commencing 16092024. If you have any questions or would like to find out more, please contact Jeff Pacey, Price Review Delivery Programme Manager PriceReviewenvironmentagency.gov.uk Competence 1 Data and Information Management Description Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes. Ensures that activities are carried out and documentation completed according to the relevant data laws, policies, processes and standards. Accurately and safely collects, enters and maintains data in line with Environment Agency procedures and stores data, or material, for subsequent analysis safely. Anticipates requirements for data or information andor identifies future reporting requirements and puts in place the means to meet these. Examines and tests out sources and validity of datainformation before using makes clear the status or reliability of material used. Undertakes more data gathering where necessary. Produces factually accurate reports, both verbal and written using data and statistics supported by tools, databases and specialised software. Prepares and presents findings in a logical and wellstructured manner that can be readily accessed and understood by a wide audience. Is fully aware of all documentation applicable to roles responsibilities. Knows how to find out if unsure. Question Please provide an example of your how you have demonstrated the capability definition Collects, analyses, interprets, records, manages, develops and shares data, material or information appropriately for a variety of purposes. Competence 2 Focuses on Efficiency, Innovation and Quality Description Identifies and seizes the opportunity to create, introduce and implement new or improved methods, processes and without, compromising quality or accuracy. Takes responsibility for the quality and timeliness of own work, admits errors when necessary and quickly takes action to rectify Demonstrates an ongoing concern to improve performance and increase efficiency. Checks and ensures the accuracy of information received and produces work that is right first time. Puts in place checks to ensure that plans and processes are being carried out to the required degree of accuracy. Actively seeks and implements opportunities to maximise efficiency and effectiveness of self and the team. Ensures that data and information are always delivered in an accurate, timely and legal manner. Proactively looks for better ways of doing things learns from events and seeks to improve future performance Question Can you describe how a particular business initiative you have led improved efficiency or was innovative? Explain why it was innovative or more efficient. Competence 3 Takes Decisions and Solves Problems Description Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. Uses previous experience and careful analysis to identify potential problems, effective solutions and arrive at sound decisions. Identifies and asks appropriate questions to explore and detect root causes of problems or sources and quality of evidence. Applies sound techniques to analyse problems, generate options and select best course of action. Seeks out and considers the best available information before making decisions. Probes, checks and confirms veracity of data as appropriate. Confronts headon difficult situations where major decisions have to be made quickly. Makes sound decisions based on complex or incomplete information andor within limited timescales. Escalates issues when they are beyond own limitations andor have consequences further than own responsibilities. Question Please tell us about a time when you have been faced with a challenge and needed to scope out options to deliver an optimal solution. How did you approach the task? What did you take into consideration? What was the result? Competence 4 Focuses on Customers and Partners Description Addresses the needs of internal and external customers, provides rapid and effective responses Recognises the concept of both internal and external customers and treats both equally well. Identifies and addresses the needs of customers, delivering what is promised and ensuring that they are satisfied with the outcomes. Takes personal responsibility to meet customer needs is polite, courteous and professional Ensures customers receive consistent and clear messages supported by accurate and timely information. Regularly monitors and measures customer satisfaction and looks for ways to improve customer service Anticipates and balances the needs of a range of customers with conflicting priorities. Keeps customers informed and manages expectations Handles complaints effectively, defuses anger and tension and resolves problems Question Can you describe a time when you had to address the needs of a customer or customers, how you went about it, who you communicated with and when? If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments Continuity of Employment in Local Government etc Modification Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. The Environment Agency, as a NonDepartmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit httpswww.gov.ukgovernmentpublicationsbecomeacrowncommercialservicesupplierbecomingasupplierthroughthecrowncommercialservicewhatyouneedtoknow for more information.

Skills Required